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The word may have been thrown around your office - intranet. For many, it is a mystery as to what a company intranet can do or how it can make a difference. For others, intranets are an essential business tool, a collaboration point and resource to get the job done!
IN ACTION - Cushman & Wakefield^
The marketing team at Cushman & Wakefield, the world's largest privately held commercial real-estate services firm, uses a fully functional Sharepoint powered Enterprise Search Tool.^ Previously, the team sent out mass emails to its staff often returning, useless and outdated information. Since its implementation, the marketing team has had the power of business critical information at their fingertips. Now, search times are down dramatically and the Marketing team responds on time and above expectations.
Sharepoint allows companies to collect, collate and distribute information to varying teams across multiple offices and roles.
IN ACTION - Ciscot
At Cisco Systems, all employees submit their personal business expenses via the intranet - which has not only saved the company millions, but also reduced the waiting time for reimbursement. Cisco's METRO expense reporting application has reduced the cost of processing expense reports (compared to the traditional paper system) from US$50.69 in 1996 to $1.90 in 1999 - a whopping 96% reduction. Total METRO savings in 1999 totaled US$77 million. At the same time, the time required for processing each expense report dropped from an average of 21 days to only 4 days.t
W. is for Workflow Getting from Point A to Point B is faster and easier with Workflow.
Workflow is a tool within Sharepoint that allows users, with differing roles and responsibilities, to collaborate around content and tasks. Workflow streamlines project completion through auto-email notifications, team performance reports and approval/denial actions. Content can also be managed with comments after changes are made with versioning tools as well.
Finally, the Return on Investment that companies see from well developed and implemented Sharepoint Intranets is staggering. Here are some Benefits of Intranets that can be measured with Return on Investment.
Hard Costs - Reduction in staffneeded and printing costs are two big areas.
Productivity - increases as Workflow process are implemented and executed.
Collaboration - File versioning, check-in/check-out functionsallow for real time collaboration on projects, tasks and documents.
Time To Market - Again, with Workflow and Collaboration, teamssee a major increase in Time to Market of products and services.
Customer Service - Intranets cut operation costs of Customer Servicedepartments for reduction in personnel and call times.
Human Resources - Enterprise Search and other tools allow employees to access HR materials without the involvement of HR team or management.
Technology stalwarts Oracle, Cisco and GE have all made headlines touting impressive intranet ROI of US$1 to $10 milliont
How Departments Utilize Sharepoint....
WEB CONTENT MANAGEMENT allows marketing teams to make changes to public and inward facing websites directly from Sharepoint
CLIENT PORTALS engage your customers, partners and vendors through your MOSS portal and allow your customers to interact with your high value resources. Other features include client-specific data access and project statusupdates.
WORKFLOW COLLABORATION allows your management teams to follow and interact with multiple delivery teams covering a range of concerns from Legal to Marketing, from Sales to HR. Your team can streamline order fulfillment or product development with this high value tool.
ENTERPRISE CONTENT MANAGEMENT allows your employees to check-out documents, make changes and check-in with comments for ongoing document continuity. Other features include document locking, minor/major versioning, and role based permission.
ENTERPRISE SEARCH Whether it's a change of status on a W2 form or a printable .pdf of their benefits, ENTERPRISE SEARCH will put answers at the finger tips of your employees -saving your HR team time.
CLIENT PORTALS will allow your clients and customers to access relevant project information at any time. Call centers see a major impact on performance when providing information to their customers through a Client Portal. Customer Service Teams can also access client specific data in seconds.
FULLY INTEGRATE your enterprise ERP, CRM, Email Client, and Office Suite software with MOSS for streamlined collaboration, document continuity and integrity.
Companies include; Jamba Juice, Starbucks Corporation, Culver Franchising Systems, MTVNetworks, Coca-Cola Corporation, Ferrari S.p.A, Kraft Foods, Cushman& Wakefield Real Estate, Tyson Foods, CitroÃ«n, CDW, Gallup, GeneralMills, Remax, Continental Airlines, Energizer, Hawaiian Airlines, LloydsTSB*source:sharepoint.microsoft.com
-META Group Study
Labels: Extranet, Intranet, MOSS, Portal, ROI, Sharepoint
posted by Edward Kennedy at